Privacy Policy – Meds24Store.com
Effective Date: March 14, 2026
Last Updated: March 14, 2026
Meds24Store.com (“we,” “us,” “our”) is committed to taking your privacy very seriously. This privacy policy explains the ways we gather, process, share, and safeguard the privacy of your information if you make use of our pharmacies’ online services to purchase Medicines Online in the USA. When you use our website, you are agreeing to the following practices that are in full compliance with HIPAA, CCPA/CPRA, and FDA and DEA laws.
1. Information We Collect
Personal Information You Provide
- Account Information Contact Information: Name, Email address, number, billing addresses for shipping and delivery, and date of birth.
- Prescription Information: The prescriptions you have uploaded, as well as a history of medication (Anti-Anxiety, Opioid sleeping medications, Pain Medication), as well as allergies, and the details of the physician who prescribed it.
- Payment Information: Payment data that is tokenized (never keeps full details of the card).
- Order History: Medications ordered, quantities, delivery preferences, and insurance details.
Automatically Collected Data
- IP address, type of browser data, information about the device, pages visited, and time spent on the site.
- Cookies and tracking technology are used for the functionality of websites and for preferences.
Protected Health Information (PHI)
All prescription-related data is treated as PHI under HIPAA standards–collection is limited strictly to order fulfillment.
2. How We Use Your Information
We only use your information for:
- Check prescriptions for accuracy and then process prescriptions online.
- Offer 2-day delivery across the country with a real-time tracker.
- Provide pharmacy consultation and refill auto services.
- Take care of insurance billing and discounts from GoodRx.
- Make sure that the FDA/DEA complies with regulatory requirements.
- Stop fraud while maintaining secure platforms.
- Enhance services by using anonymous analysis.
Marketing requires your explicit opt-in consent.
3. Information Sharing
We do not sell your personal information to any other third-party companies.
Limited Sharing When Required:
- licensed pharmacies for prescription fulfillment only.
- Shipping Companies, USPS/UPS, for tracking of delivery.
- Payment processors and gateways that are PCI-DSS compliant.
- Insurance Companies: Claims verification and coverage.
- Agencies’ Audits of FDA/DEA or other legal regulations.
Each partner is bound to HIPAA BAAs. (BAAs).
4. Data Security
- SSL/TLS encryption: The data transfer is secure from beginning to end.
- HIPAA-compliant storage secures PHI while in transit and at rest.
- Two-Factor authentication is required to access your account and for uploads for prescriptions.
- Cold Chain Monitoring: Temperature-controlled shipping for sensitive medications.
- Annual Security Audits and tests for penetration from third parties every quarter.
5. Your Privacy Rights
- Access Your Information. You can request copies of your personal information and PHI at any time.
- Correction of errors: Correction of incorrect medical or personal information.
- Delete Account: Removing data following a 2-year mandatory period of retention.
- Opt-Out Option: unsubscribe from email and change settings for cookies.
- CCPA/CPRA Rights: Access, deletion, correction, and limit sensitive data use.
Send an email to XXX for the rights to exercise them. Response within 45 days assured.
6. Children’s Privacy
Meds24Store.com does not intend to collect information of children younger than 13 years of age. Pediatric prescriptions require documented parent/guardian authorization.
7. Cookies and Tracking
The most important cookies are session logins as well as shopping carts.
Analytics Cookies: Anonymized Google Analytics (IP masked).
Preference Cookies: Keep track of the address and refill time.
Change preferences via the settings of your browser or by clicking on our banner for cookies.
8. Data Retention Periods
- Prescriptions/Orders: Minimum 2 years (federal pharmacy law).
- Active Accounts: Retained until deletion request.
- Security logs: A 90-day period to conduct compliance audits.
9. California Residents (CCPA/CPRA)
data categories IDs PHI, purchase record. There are no sales or shares of advertising. Make sure you send valid and authentic requests to XXXXX.
10. International Data Transfers
The data is kept on US-based servers and is secure. Users from the UK and EU are protected by Standard Contractual Clauses (SCCs).
11. Third-Party Links
Links to GoodRx and insurance portals or the telehealth services are governed by their respective privacy guidelines.
12. Changes to This Policy
Updates on this site are posted with the “Last Updated” date. Material changes are notified via email. Continued use constitutes acceptance.
13. Contact Our Privacy Team
Email: XXXXX
Phone: 1-855-MEDS-24H (24/7 support)
Mailing Address: 321 Med Street, Austin, TX 78701
Meds24Store.com protects your privacy while providing Pharmacy24 with high-quality medications consistently. 24-hour licensed pharmacists ready to help you right away.